Privacy Policy

Your use of (the “Website”) is subject to these terms and conditions (these “Terms and Conditions”).

The Website is dedicated to protecting your privacy when you visit or communicate with our Website or personnel. The Privacy Policy offered here offers an explanation on how we process and manage your Personal Data and any other relevant information that you may provide to us or which we garner from you.

The Privacy Policy is to be read and understood before using or accessing parts of this Website or before you choose to make any submission of your personal information. The Privacy Policy is changed occasionally to update you regarding any changes, so please make sure you review the Privacy Policy.

If you do not accept these Terms and Conditions and the Privacy Policy, you must refrain from using this Website. The Terms and Conditions of this Privacy Policy is incorporated into, fully or forms a portion of, a number of policies and terms that is fundamental to the operations of the Website; notwithstanding the fact or condition of whether or not a sale or purchase of our products and services are concerned.

  1. Definitions
    1. “Company”, “we”, “our” and “us” refers to Sama Kampung Kitchen Ware Sdn. Bhd. (1147140-M).
    2. “Order” refers to any order for purchases made by the User that is yet to be fulfilled or has been fulfilled by the Company.
    3. “Personal Data” refers to the personal information submitted by the User for all account, billing and registration purposes. Includes any other information where and when requested by the Company for the processing of requests and transactions relevant to the use of the Website.
    4. “Terms and Conditions” refers to the terms and conditions of this document.
    5. “Third party” refers to any agent or contractor of the Company, or any of its related entities and any person engaged by any of them, in the creation, provision or maintenance of the website or in the fulfillment of Orders made through the Website.
    6. “User”, “you”, “your” and “yourself” refers to the user of this Website.
    7. “Website” refers to
  1. Your obligations as a user
    1. You are required to be at least eighteen (18) years of age in order to use this Website. By using this Website, you hereby confirm that you have met this minimum age requirement.
    2. In consideration of your use of the Website, you agree to provide true, accurate, current and complete information for your Personal Data as prompted by the Website and maintain and promptly update them where and when required.
    3. If you provide any information that is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Website or any portion thereof.
    4. Your right to use the Website is non-transferable. Any password or right given to you to obtain information or documents in not transferable and may only be used by you.
    5. You understand and agree that any suspected fraudulent, abusive or illegal activity may be referred to the rightful authorities and where relevant, law and regulatory enforcement bodies.
    6. To the extent that you have provided (or will provide) Personal Data about your family members, spouse and/or other dependents, you confirm that you have explained to them that their Personal Data will be provided to, and processed by, us and you represent and warrant that you have obtained their consent to the processing of their Personal Data in accordance with this Privacy Policy.
  1. Indemnification
    1. By using this Website you agree to indemnify, defend and hold the Website, the Company and all affiliated partners harmless against any claims (including, but not limited to, claims for defamation, trade disparagement, privacy and intellectual property infringement) and damages including attorney’s fees arising from any submissions by you or through your account.
  1. Use of links and third-party services
    1. Third party links to websites on our Website are not included in our Privacy Policy. You will need to check their Privacy Policy regarding data. We do not accept liability or responsibility for third party links and their Privacy Policies.
    2. The links provided on the Website are for the convenience of site visitors and are provided in good faith. The Company does not accept liability for the contents or links provided on such websites, nor does it accept liability for any indirect or consequential loss arising out of the use or connected with its website.
    3. The Company holds no responsibility for the content, accuracy or opinions expressed in the links provided on the Website. Your action to leave the Website and access any third-party sites from the links provided on the Website is done entirely at your own risk.
    4. Third-party services are responsible for aspects of order processing, fulfillment and billing and we are not a party to the transactions entered between you and these third-party services.
    5. By your use of the Website, you agree that the use of such third-party services is at your sole risk and is without warranties of any kind by us, expressed, implied or otherwise including warranties of title, fitness for purpose, merchantability or non-infringement under no circumstances will the Company be liable for any damages arising from the transactions between you and the third-party services or for any information appearing on third-party services sites or any other sites linked to the Website.
    6. All rules, policies and operating procedures of third-party services will apply to you while on their sites. The Company holds no responsibility for any information provided by you to the third-party services on their sites.
    7. The Company and the third-party services are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.
    8. The Company reserves the right to prevent third parties from linking to this Website.
  1. How we use cookies
    1. Cookies are pieces of information that your browser stores on your computer’s hard drive which are then retrieved by web page servers you when you enter the Website.
    2. Cookies are used to enhance your interaction and convenience when using the Website. Do be assured that these cookies are not used to record any personal information.
    3. It is possible that we, via your use of the Website may gather information regarding your computer’s browser and operating system for our services. This includes and is not limited to the Website’s traffic statistics and demographic information and to adapt the presentation of our Website to the display preferences of your end device.
    4. The collection of data from the use of our Website is for the Company’s use or any authorized third-parties to monitor and improve the quality of our services.
    5. Any information generated or shared will not identify who you are, but rather be mathematical data about our visitors and their use on our Website. The data does not give out any personal details.
    6. Cookies may be used to gather any general internet data. When used, cookies are downloaded to your computer without prompting. The cookie file is stored on your hard drive, where files are transferred to. This information helps us improve our Website and services to you.
    7. Cookies are used to memorize information entered in forms, manage and secure access to specific and personal places such as your account or manage your shopping cart.
    8. All computers can block cookies by activating proper browser settings. There is a place to enable you to decline cookies under the options menu. Please note if you decline cookies you may experience limited access to certain areas of our Website.
    9. Advertisers, if any, can use cookies, which we do not control. If cookies are used, they will be downloaded if you click on any advertisement that may be available on this Website.
  1. Data and information collected
    1. Personal Data for the processing of the Website’s operations.
    2. Information regarding your visits to our Website, any resources you used such as traffic data, location data, weblogs, and any communication data (these items are included, but not limited to those specified).
    3. Forms filled out on our Website allow us to collect information about you regarding registration or purchases you make.
    4. Any data collected from communications to us from you, for any reason.
    5. By providing your Personal Data to us, you consent to us processing your Personal Data in accordance with this Privacy Policy, and you confirm that all Personal Data provided by you is true, accurate, current and complete, and that none of it is misleading or obsolete. You will promptly update us in the event of any change to your Personal Data.
    6. We have the right to refuse to comply with data access request in case of irrelevant information, high expenses and risks, effect on other’s data, violation of order of court, and disclose confidential commercial information.
  1. Use of information collected and stored
    1. Personal Data collected from you and stored is to enable us to offer and provide better services to you. We or our third-party service providers may collect your Personal Data under conditions which include and is not limited to:
      1. The registration of your account with our Website;
      2. To process and fulfill your purchases under the Website;
      3. To provide a more personalized experience on our Website.
    2. Information collected from you may include personally identifiable information and personal content preferences. Types of information include and is not limited to your name, NRIC, e-mail address and telephone numbers.
    3. To maintain and update internal record keeping and other internal administrative purposes which is essential in the processing of payments related to your commercial transactions with us. Administrative e-mails will not contain any promotional materials.
    4. We may use the Personal Data you provided in order to offer you information you requested for from our Website, in direct relation to our services or products.
    5. To send you invitations and facilitate your participation in, and our administration of, any events including contests, promotions, campaigns and product launch events.
    6. We may send information on products and promotions we feel might interest you, as long as you have consented to such communications.
    7. We may also collect information about you in connection with our social media and networking accounts if at any point any interaction is made within our available and authorized platforms.
    8. Any commitments we have made to you may require use of your information and is used solely to fulfill your request
    9. To respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection to any dealings with us.
    10. We may use your information to explain any changes that our Website has undergone with regards to structural, service or product modifications, which could affect our service to you.
    11. An existing customer may require contact regarding goods or services that were a subject of an earlier sale.
    12. We may use your Personal Data or allow any authorized third-parties to use them in order to monitor or improve the quality and standard of service provided to you, to analyse and better understand our customer’s preferences and needs or to develop, improve and market our products and services to you.
    13. We may use your Personal Data or allow any authorized third-parties to use them in order to give you information about unrelated goods or services you may find of interest. We may contact you about these services or goods if you consented to the contact.
    14. A new customer may be contacted by us or any authorized third-parties if you have consented to such communication.
    15. To send you seasonal greetings messages from time to time.
    16. If you do not wish to receive any communication from our Website or any of our authorized third-parties, you will be given the opportunity to decline to the said communication. Should the consent for such communication be withheld or declined by you, any information generated or submitted during your use of our Website will not be collected by us or any authorized third-parties.
  1. Data storage
    1. At any time in which you submit or provide any information including and not limited to the Personal Data, you agree to a transfer for processing and storage. We take all reasonable steps to ensure the safety of the data transfer in agreement with this Privacy Policy.
    2. Internet is used in a global environment, using it to collect and process Personal Data may involve the transmission of data on an international basis. The Personal Data that we collect from you may be transferred to, and accessed in and stored at, a destination outside Malaysia, these data will always be held securely and in line with the requirements of any applicable laws and regulations regarding data protection. You hereby expressly consent to us on the transferring of your Personal Data outside of Malaysia for such purposes.
    3. Personal Data and any other relevant information that you provide us with will be stored on secure servers. Transaction details will be encrypted to provide you safety. Transmission of data via the internet unless encrypted is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given.
    4. Information offered by you is therefore wholly at your own risk. The Company cannot and do not accept responsibility for any unauthorised access or interception or loss of your Personal Data and any other relevant information that is beyond our reasonable control.
    5. If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.
  1. Sharing your information
    1. Please understand that we do not share information that is going to identify you to any third-parties nor any advertisers that may be available during your use of the Website. However, if required, we may provide them with statistics about our Website’s visitors.
    2. If applicable, we may share your Personal Data and any other relevant information to any group member. This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.
    3. Except where otherwise specified, we will not share, disclose or sell your Personal Data or any other relevant data to any third-parties without the consent of the individual.
    4. Personal Data and any other relevant information may only be shared with any authorized third-parties:
      1. If we sell part or all of our business or assets, we may share personal information to a third party.
      2. When legally requested by any law or regulatory enforcement, requirement, reporting, compliance or pursuant to a Court order, we may share your information.
      3. Fraud protection and to minimize credit risk may require a sharing of your information.
  1. Information access
    1. The Personal Data Protection Act 2010 provides you with rights to access any information we may collect and store about you within our eCommerce platform.
    2. We are happy to receive any queries, comments, or requests you may have regarding our Privacy Policy. Feel free and do not hesitate to contact us via Customer Care.
  1. Jurisdiction
    1. These Terms and Conditions are governed by the Laws of Malaysia.
  2. General
    1. This document represents the entire agreement between the Company and the User and no other oral or written representation is valid.
    2. These Terms and Conditions may be amended at any time without notice and your access to the Website may be terminated at any time without notice.
    3. By continuing to use the Website, its services, purchasing products from the Company or by your continued engagement with the Company following the change or revision to this document and the Terms and Conditions, you will be treated to as having agreed to and accepted those amendments.
    4. If you do not agree to this document or any of its amendments, we may not be able to render all services to you and you may be required to terminate your relevant agreement with us and/or stop accessing or using our Website.
    5. Where your access to this Website is terminated, all disclaimers and limitations of liability set out in these Terms and Conditions will survive.
    6. Reference to the Website includes the whole part or any portion of the web pages located on this webpage.
    7. In the event of any inconsistency between the English text and text in other languages, the English version shall prevail.
  3. Enquiries
    1. Kindly contact Customer Care if you have any questions or feedback about this Website and its use.